Beware of your Insurance Company

dated 2008-05-13 | posted in columns | topic Consumers | permanent link

True or false? If a car hits yours and you are clearly not at fault (attested to by Brisa, the witnesses and the driver at fault) then you could be liable and have to pay for the damages made to your car? The answer: Maybe.

Here’s what happened. On March 29 I pulled into the toll lane to pay my €1.15 on the A-5 highway from Cascais to Lisbon. I was last in a line of cars waiting to pay. My friends and I were eagerly talking about the musical ...

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Consumer Watch: Worten Responds

dated 2007-02-05 | posted in columns | topic Consumers | permanent link

The last person I expected to hear from this past Wednesday was Francisco Freixo, the Director of Operations for all Worten stores, from Leira to the Algarve.

When I answered my phone, his first words were, “Mrs. Westheimer, I would like to talk to you.”

I was teaching at the time and couldn’t continue the conversation so I asked him to call me back in an hour.

Thirty minutes later I finished my lesson and went to talk to my husband, ...

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